Client Relationship Manager (East Coast Territory)
The Client Relationship Manager will be responsible for driving exceptional relationship development and significant revenue expansion with existing clients. We’re looking for high-energy, self-motivated, and highly organized individuals with a passion for technology and customer success.
Main Responsibilities
- Develop, manage and grow ongoing consultative relationships with clients, achieving high levels of client satisfaction and significant account growth
- Identify and pursue new business opportunities within current accounts in order to significantly grow revenues within the client base
- For key accounts, develop and execute strategic account plans that maximize client relationships, drive business, measure client satisfaction and pursue growth/expansion opportunities
- Demonstrate innovation by developing and implementing strategy, vision, and continuous improvement initiatives on client accounts
- Serve as a “voice of the customer” within the Verivo organization. This will include gathering product feedback and details on mobile strategy across clients to subsequently drive internal cross-departmental communication and coordination (as it pertains to Verivo product features, delivery, customer-facing operations, and sales / marketing opportunities).
Skills/Requirements
- Bachelor’s degree required
- 5-7 years of enterprise account management experience
- Ability to manage multiple projects
- Proven track record in attaining/exceeding quota-based metrics
- Strategic account planning experience
- Technically proficient, having ability to understand and converse on technical/software concepts
- Extensive experience in executing strategic account plans
- Exceptional interpersonal skills, with the ability to build rapport quickly
- A great sense of humor and the desire to work as a key member of a fantastic team
Click here to email your resume and cover letter to Verivo. Please reference the position your are applying for in the email’s subject line.