Mobile Field Service Apps: More than CRM on an iPhone

Having access to customer records on the road is one thing, but what if your field organization could instantly get a list of customers nearby that are due a visit? And have a driving route generated automatically? Going beyond standard CRM mobile features give enterprises enormous opportunity to reduce costs, enhance customer experience and increase revenue.

During this webinar, mobile experts from Exadel and Verivoto present how one of the world’s largest multinational insurance groups built a custom app that not only provided access to customer data, but allowed the reps to intelligently interact with the information that would lead directly to an increase in business and deliver an immediate competitive advantage.

Watch this 30-minute webinar and you will learn how the new field service app delivered on these key project requirements:

  • Comprehensive, secure connectivity with several enterprise back end systems
  • Sophisticated user experience with unique and easy ways to filter and manipulate data
  • High qualities of service (QoS) including efficient and secure management of 10s of megabytes of sensitive data

 

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